When will my IP be removed from the SBL?
When will my IP be removed from the SBL?Once the abuse issue has been terminated, the ISP should request removal by by sending a removal request to the SBL removal queue. This can be done by clicking the “contact the SBL Team” mailto link on the bottom of each SBL listing page.
Here is an example of one way of handling a general case of a spammer’s dedicated account:
- The server needs to be taken down or disconnected (unless it is a virtual or shared server);
- Any DNS entries served by the ISPs main DNS servers for the SBL-listed customer should be cleared;
- Any PTR entries need to be cleared or set back to defaults;
- The ISP’s MX server should no longer accept mail for the SBL-listed customer;
- If the IP addresses were SWiP’d or in rWhois, they should be removed or a request for removal to the RIR should have been made.
NOTE: While there are deliverability consultants who can greatly help improve email sending practices, it is important to know that none of them have any special privilege to influence, expedite or modify SBL or ROKSO listings. Back